Cookie Policy

GetMySAR operates the website https://getmysar.com. In this Cookie Policy, "GetMySAR", "we", "us" and "our" refer to GetMySAR.

If you have any questions about our use of cookies or similar technologies, please use our contact form.

This Cookie Policy explains how we use cookies and similar technologies on getmysar.com.

It should be read alongside our Privacy Policy and Terms of Use.

We use the term "cookies" in this policy to include similar technologies such as tracking pixels, tags and browser-based storage where relevant.

Cookies are small text files placed on your device when you visit a website. They can help a website function, remember information about your visit, or help the site's owner understand how it is used.

Some cookies are set by us directly. Others are set by third parties whose services we use, such as Google.

Cookies may remain on your device only for the duration of your visit ("session cookies") or for a longer period ("persistent cookies").

We use cookies and similar technologies to:

• run the website, keep you signed in if you have an account, and remember your cookie choice;
• keep your draft in the free letter tool on your own device;
• understand how visitors use the site through Google Analytics, but only if you accept analytics cookies; and
• run our live chat, but only once you open it.

We don't use advertising cookies, and nothing non-essential is set before you choose. On your first visit a banner asks whether we can use Google Analytics. Rejecting is as easy as accepting, and you can change your mind at any time with the "Cookie Settings" link at the bottom of every page.

When you arrive from a tagged link, such as one of our adverts, our server notes the link's campaign tags with your visit. That uses no cookies or browser storage.

We group cookies used on our website into the following categories:

• Strictly necessary — needed to deliver the site, keep it secure, keep you signed in, remember your cookie choice and keep letter tool drafts on your device. These don't need your consent.
• Analytics — Google Analytics, used to understand traffic and how the site is used. Only with your consent.
• Live chat — set by our chat provider, tawk.to, only after you click "Chat with us", to run the chat you asked for.

We don't use advertising, social media or retargeting cookies.

Our hosting and delivery provider, Vercel, may use technical cookies or similar technologies needed to serve pages securely, route traffic, protect the service and keep the site reliable.

We also keep a few things in your browser so the site works as you expect:

These don't need your consent, because the site, your sign-in or the tool you are using can't work without them.

We use Google Analytics to understand how visitors use our website, such as which pages are visited, how people arrive at the site and how they use our tools.

It only runs if you accept analytics cookies on the banner. If you reject them, or haven't chosen yet, the Google Analytics script isn't loaded at all.

When it does run, Google's advertising features are switched off: advertising storage, ad personalisation and Google signals are all denied, so no Google Ads cookies are set.

The exact cookies can vary with Google's own configuration. These are the ones Google Analytics usually sets:

To withdraw your consent, use the "Cookie Settings" link at the bottom of any page and choose Reject. We then switch Google Analytics off and delete its cookies from this site.

Our live chat is provided by tawk.to. It doesn't load until you click "Chat with us". When you do, tawk.to sets its own cookies and browser storage to run the chat and keep your conversation together, and receives the messages you send.

If you never open the chat, tawk.to sets nothing.

We don't use advertising cookies, advertising pixels or retargeting. When we advertise, we measure it with campaign tags in our own links, read by our own server (see section 4).

If that ever changes, we will ask for your consent first and update this policy.

Some cookies on our website may be set by third parties: Google, for Google Analytics if you accept it, and tawk.to, for live chat if you open it.

Although our main SAR-related data storage is in the UK, these providers may process information outside the UK, including in the United States or other countries where they operate.

For more information about how we handle personal data more generally, please see our Privacy Policy.

Use the "Cookie Settings" link at the bottom of any page to accept or reject analytics cookies, or to change an earlier choice.

You can also control and delete cookies through your browser settings. Most browsers allow you to block cookies, delete existing cookies or alert you when cookies are being placed.

Please note that blocking strictly necessary cookies or browser storage may affect how the website functions, for example keeping you signed in or keeping a letter draft.

You can also find more information from Google about how it uses data through its services here: https://policies.google.com/technologies/partner-sites

We may update this Cookie Policy from time to time to reflect changes to our website, the cookies we use, legal requirements or operational practices.

Any updates will be posted on this page and the "Last updated" date will be revised.

If you have questions about this Cookie Policy or our use of cookies, please use our contact form.