GetMySAR

Government department

Subject Access Request to the DVLA

What the DVLA holds about you, where to send the request, and what to expect back.

GetMySAR is an independent service and is not affiliated with, endorsed by, or acting on behalf of the DVLA. The contact details below are published so you can make a request yourself free of charge.

Where to send your request

Verified 4 August 2026
Postal address
Subject Access Request (SAR) Enquiries DVLA Swansea SA99 1BX
ICO registration
Z7122992
ID they ask for
The DVLA asks for enough detail to prove who you are and to find the record. For your driver record: your full name, date of birth, your current address and the address shown on your GB driving licence if it is different, and your 16-character driving licence number. If you want the medical information the DVLA holds about your fitness to drive, it asks you to say so and give as much detail as possible. For a vehicle: your full name, your current address and the address on the V5C log book, the registration number, the make and model, and what information you need. This is the DVLA's own guidance rather than a legal checklist - identity checks have to be reasonable and proportionate.

Source: the DVLA published information. Organisations change these details — tell us if this is out of date.

What the DVLA gives you free online, and when a different agency holds it

Most people searching for a DVLA subject access request do not need one. Your driving record - penalty points, endorsements, disqualifications and the categories you are licensed to drive - is free and immediate at gov.uk/view-driving-licence, and the DVLA's own information charter points you there rather than to a subject access request. Endorsements stay on the record for 4 or 11 years depending on the offence, so an old conviction you cannot see may simply have expired. The DVLA holds medical information about fitness to drive. If you want it, the DVLA asks you to say so and to give as much detail as possible, so ask for it explicitly rather than relying on a general request. You can ask about yourself, your current vehicle, or a vehicle that used to be registered in your name. You cannot use a subject access request to get someone else's details, including the registered keeper of a vehicle involved in an incident. That is a separate reasonable-cause application under Regulation 27 of the Road Vehicles (Registration and Licensing) Regulations 2002, made on form V888, and the DVLA will not release it through the subject access route. The DVLA covers Great Britain only. If you live in Northern Ireland your driver record is held by the Driver & Vehicle Agency (DVA) and you apply through nidirect, not the DVLA. Driving tests, theory tests, approved driving instructor records, MOT tester records and roadside checks belong to DVSA, which is a different agency with a different route: dataprotection@dvsa.gov.uk, or Public Liaison Team, DVSA, 1 Unity Square, Nottingham NG2 1AY. The DVLA is an executive agency of the Department for Transport and does not hold its own ICO registration. It is covered by DfT's registration Z7122992, which lists "Driver & Vehicle Licensing Agency" as a registered trading name. DfT's Data Protection Officer is the DVLA's DPO, supported by a Data Protection Manager inside the DVLA. The DVLA asks you not to use the subject access request address or inbox for general enquiries about licences, vehicle tax or log books - those go through gov.uk/contact-the-dvla. Data protection rights end at death, so a request for a deceased person's driver or vehicle record is not a subject access request.

Making a request to a government department

Made under UK GDPR Article 15, subject to the exemptions in Schedule 2 of the Data Protection Act 2018

Central government departments hold large, long-lived files, and requests to them are usually tied to a decision the person is challenging: an immigration application, a benefit decision, a tax assessment. Naming the decision, the date and any reference number substantially improves what comes back.

Departments also have exemptions available to them that most organisations do not. Part 1 of Schedule 2 of the Data Protection Act 2018 lets them restrict access where complying would be likely to prejudice the prevention or detection of crime, the apprehension or prosecution of offenders, or the assessment or collection of a tax or duty. HMRC relies on the last of these. Separately, an immigration exemption lets the Home Office restrict access where complying would be likely to prejudice effective immigration control. Both are limited to the extent of the prejudice — neither is a blanket refusal, and a department has to justify withholding rather than assert it.

The immigration exemption in particular has been narrowed by litigation. The Court of Appeal found it incompatible with the UK GDPR twice, in 2021 and again in December 2023, and it was amended after each judgment. Since the amendments in force on 8 March 2024 the Home Office must decide case by case, separately for each right, and afresh each time, must show a substantial risk that outweighs the risk to your interests, must record its reasons, and must tell you it has applied the exemption unless saying so would itself be prejudicial.

Departments run their own subject access routes rather than one central one, and several also publish a faster self-service channel that answers the same question for free. Using the wrong one is the most common cause of delay: a request sent to a general enquiry address gets rerouted, and a request for information already sitting in an online account gets refused as unnecessary.

What people commonly ask for

  • Immigration and visa application files
  • Benefit claim records and decision notes
  • Tax records and correspondence
  • Records of a decision you are appealing
  • Internal notes and assessments about you

Watch out for

  • Check whether the information is already in an online account before you ask. Departments can refuse a request as unfounded or excessive where the same information is available to you free and immediately.
  • Use the department's specific subject access route where one exists rather than a general enquiry address.
  • Crime, taxation, immigration and national security exemptions are all available to these bodies, but only to the extent of the actual prejudice.
  • Only the Home Office and its agencies can use the immigration exemption. Employers, universities and the police cannot, even where they liaise with the Home Office.
  • Information about policy rather than about you is a Freedom of Information request instead.

Your rights, whoever you are asking

Deadline. An organisation must respond without undue delay and within one month. It may extend by up to two further months where the request is complex or you have made a number of requests, but it must tell you within the first month that it is doing so, and why.

Cost. There is normally no fee. A reasonable fee may only be charged where a request is manifestly unfounded or excessive, or where you ask for further copies.

Proving who you are. An organisation may ask you to verify your identity, but only where it has reasonable doubts about who you are, and it should ask for the minimum needed. Where it needs further information to deal with your request, the one-month clock pauses until you provide it.

How hard they have to look. An organisation has to carry out a reasonable and proportionate search — not an exhaustive one. What counts as reasonable depends on the volume of information, the difficulty of locating it, and the size and resources of the organisation. This is a common reason for a partial response, and it is worth being specific about what you want.

If they ignore you. Complain to the organisation first. Since 19 June 2026 every organisation has had a legal duty to give you a clear way to raise a data protection complaint, to acknowledge it within 30 days, to look into it properly and to tell you the outcome. If it does not, or the answer is incomplete, you can then complain to the Information Commissioner's Office.

Send it to the DVLA

You can do this yourself for free using the details above. If you would rather not handle the wording, the submission and the chasing, GetMySAR prepares, sends and follows up your request for a fixed £20 fee.

This page is general information about your right of access under UK data protection law. It is not legal advice. If your situation is complex or contested, consider speaking to a solicitor or contacting the Information Commissioner’s Office.